Refunds, Returns & Cancellation Policy

Yellowstone Pasta Company – Montana Made Pasta Subscription

Satisfaction Guarantee

We want you to love every bite. If you're not completely satisfied with your order, please contact us within 7 days of delivery and we’ll work with you to resolve the issue.

Returns & Exchanges

Due to the perishable nature of our pasta, we do not accept returns once a box has shipped. However, if your order arrives damaged, incorrect, or spoiled, we may offer a replacement, exchange, or refund, depending on the situation.

• Non-returnable items: Perishable goods (including pasta), custom products, sale items, and gift cards
• Exchanges: If eligible, we may offer a replacement shipment or store credit. In some cases, we may ask you to return the item in its original packaging, unused and unopened, with proof of purchase

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for processing, depending on your bank or credit card provider.

• Refunds are not guaranteed for dissatisfaction with taste or personal preference
• We reserve the right to decline refund requests that fall outside our stated policy

Damages & Issues

Please inspect your box upon arrival. If you notice any damage, spoilage, or receive the wrong item, email us at yellowstonepasta@gmail.com within 7 days of delivery. Include your order number and a brief description of the issue (photos are helpful). We’ll respond with next steps.

Cancellations

You may cancel your subscription at any time before your next billing cycle.

• Timing: Cancellations made after a box has shipped will apply to the following month
• How to Cancel: Log into your account at Manage My Subscription or contact us directly at yellowstonepasta@gmail.com

Contact Us

For any questions about refunds, returns, or cancellations, reach out to us at yellowstonepasta@gmail.com. We’re here to help.